We care about your privacy

Who we are

Engelsgrube 57
23552 Lübeck

Wendenstraße 130
20537 Hamburg

Fax: +49 40/41 303 510
Email: info@snazzycontacts.com

Questions about data protection and exercising your rights

If you have any questions about data protection or wish to exercise your data protection rights, please contact us.
Please use the contact details above.

When do we process personal data?

We process personal data that you actively provide to us through your input.
Furthermore, we automatically process personal data based on the use of our website.
Your personal data may therefore be processed in the following cases in particular:

  • Visit our website;
  • Create a Snazzy Contacts account;
  • Establish contact with us;
  • Participation in a webinar;
  • Analysis of why which visitors come to our website and how they use it;
  • Personalisation of advertising measures;
  • Defence against attacks against our technical infrastructure;

For details, please refer to the following explanations.

Visit our website

When you access our website, the company commissioned by us to operate the website processes and stores
with the operation of the website in addition to technical information on the the end device you are using (operating system, screen resolution and other, non-personal characteristics) and the browser (version, language settings), in particular the public IP address of the computer with which you visit our website, together with the date and time of access. The IP address is a unique numerical address under which your
address under which your end device sends data to or retrieves data from the Internet.
As a rule, we or our service provider do not know who is hiding behind an IP address unless address, unless you provide us with data during the use of our website which enables us to identify you, which enables us to identify you. Furthermore, the identification of a user may user may be identified if legal action is taken against him or her (e.g. in the case of attacks) and we gain knowledge of his or her identity in the course of the of the investigation. As a rule, you do not have to worry that we will assign your IP address to you, that we can assign your IP address to you.

Our service provider uses the processed data on a non-personal basis for statistical purposes, so that we can understand which devices with which settings are used to visit our website in order to optimize it for them, if necessary. These statistics do not contain any personal data. The legal basis for the creation of the statistics is Art. 6 §. 1 f) GDPR.

The IP address is further used so that you can technically access and use our website and to detect and to detect and defend against attacks against our service provider or our website. Unfortunately, there are always attacks to harm website operators or their users (e.g. preventing access, spying on data, spreading malware (e.g. viruses), etc.) or other unlawful purposes. Such attacks to the intended functionality of the computer centre of the company commissioned by us, the use of our our website or its functionality as well as the security of visitors to our website. The processing of the IP address including the time of access is carried out to defend against such attacks. Through our service provider, we pursue the legitimate interest with this processing, the functionality of our website and to ward off illegal attacks against us and the visitors to our website.
The legal basis of the processing is Art. 6 § 1 f) GDPR.

The stored IP data is deleted (by anonymization) when it is no longer required detection or defence of an attack.

Registration for Snazzy Contacts

When you sign up to use Snazzy Contacts, we will process the data you have provided for the conclusion of the contract and its implementation.
The legal basis for the processing is Art. 6 § 1 b) GDPR.

We also process this data to detect and defend against fraud attempts on the basis of Art. 6 (1) f) GDPR. We thereby pursue the goal to protect ourselves against fraudulent transactions. Data that is stored in connection with the conclusion of a contract on the purchase of a product will be deleted after expiry of the legal obligation to keep records. Insofar as legal record-keeping and storage obligations apply due to the and storage obligations (e.g. storage of invoices in accordance with tax law), the legal basis for the processing is Art. 6 § 1 c) GDPR.

We delete or anonymize the data when it’s no longer required the contract and there are no longer any legal obligations to retain data.

Get in Contact

If you send us a message via one of the contact options offered, we will use the data you provide us with to process your request. The legal basis for this is our legitimate interest in responding to your request.
(in accordance with Art. 6 § 1 f) GDPR). If your request serves the conclusion of a contract with us, a further legal basis for the processing is Art. 6 (1) b) GDPR.
The data will be deleted after your request has been dealt with. If we are legally obliged to store the data for a longer period, the deletion will take place after the expiry of the corresponding period.


We conduct webinars via a service provider on the basis of an order processing agreement. This service provider receives the data provided in the course of your registration for the planning and implementation of the webinar.
The legal basis for the processing of your registration is Art. 6 § 1 f. GDPR, as the provision of the requested service is in your interest.

Before being destroyed, the data will only be stored for as long as is necessary to carry out the processing of the respective order, insofar as no statutory retention periods exist, for the duration of which we store the data.

Use of cookies and comparable technologies

We use cookies and similar technologies (local storage) to operate our website, to ensure the technical functionality of our website and to understand how visitors use our website,
how visitors use our website. We also use them to manage our advertising efforts.

A cookie is a small text file that is stored on your device when you visit our website through your browser, stored on your device by your browser when you visit our website. If you visit our website again later, we can read these cookies again. Cookies are stored for different lengths of time. You have the option at any time to set in your browser which cookies it should accept, but this may result in our website no longer functioning properly. You can also delete cookies yourself at any time. If you do not do this we can specify how long a cookie should be stored on your computer. A distinction must be made here between so-called session cookies and permanent cookies. Session cookies are deleted from your browser when you leave our website or when you close the browser. Persistent cookies are stored for the duration that we specify when storing them.

We use cookies for the following purposes:

Technically necessary cookies that are mandatory for the use of the functions of our website.
are absolutely necessary (e.g. recognition of whether you have logged in). Without these cookies, certain functions could not be provided.

Analysis cookies, which are used to analyze your user behaviour. For details, please read the information on “Matomo”, “Amplitude”, “Tawk” and “Hotjar”.

Third-party cookies. Third-party cookies are stored by third parties, whose functions we incorporate into our website to enable us to show you advertisements for our products on other websites. For details, please read the information on “Advertising”.

Most browsers used by our users allow you to set which cookies you want to be stored and allow you to to be stored and allow you to delete (certain) cookies. If you restrict the storage of cookies to certain websites or do not allow cookies from third-party websites, it may be possible to delete them, but it may be possible that our website can no longer be fully used.
Here you will find information on how to can adjust the cookie settings for the most common browsers:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=de)

Internet Explorer (https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies)
Firefox (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari (https://support.apple.com/kb/PH21411?locale=de_DE)

Advertising for our offers

We display advertisements on other websites to attract new customers. In particular, in order to people who have previously visited our website and therefore have a presumed interest in our products.
interest in our products, we use Doubleclick by Google, a service of Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA.
The data protection information is available at https://policies.google.com/privacy?hl=de.
Doubleclick by Google uses cookies so that relevant advertisements can be displayed for you on websites. For this purpose, a pseudonymous identification number (ID) is assigned to your browser, to be able to process which advertisements have already been displayed in your browser and which have been called up by you. The cookies do not contain any other personal information.
The use of DoubleClick cookies enables Google and the websites using this service to to serve ads based on previous visits to our or other websites.
The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. A transfer of data by Google to third parties will only take place on the basis of legal regulations or within the framework of commissioned data processing.
Under no circumstances will Google combine your data with other data collected by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can refuse the use of Doubleclick cookies or deactivate the Doubleclick cookies on the website of the Digital Advertising Alliance.

The legal basis for the corresponding processing of your personal data is Art. 6 § 1 f) GDPR.
We hereby pursue the legitimate interest of gaining new customers.
In this respect, we are of the opinion that our advertising measures have a better effect and are therefore more successful, if we display them when they are in the presumed interest of the user of the respective website.
According to market knowledge, advertising that corresponds to the presumed interests of the users of a website is more effective and is clicked on more often.

Right of information

Pursuant to Art. 15 of the GDPR, you have the right to ask us to confirm whether personal data relating to you is being processed by us. If this is the case you have the right to be informed about this personal data and to receive the further information mentioned in Art. 15 of the GDPR.

Right of correction

In accordance with Art. 16 DSGVO, you have the right to demand that we immediately correct inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data corrected.

Right to deletion

You have the right to demand that personal data concerning you to be deleted without delay. We are obliged to delete personal data without without undue delay, provided that the relevant requirements of Art. 17 DSGVO are met. For details, please refer to Art. 17 of the GDPR.

Right to restrict processing

In accordance with Art. 18 DSGVO, you have the right under certain conditions to demand that we restrict the processing of your personal data.

Right to data portability

According to Art 20 GDPR, you have the right to receive the personal data concerning you, that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that the processing is based on consent in accordance with
consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a)(o) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and the processing is carried out with the aid of automated procedures.

Right of objection

According to Art. 21 of the GDPR, you have the right to object to the processing of personal data concerning you, which is based on Article 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

Insofar as we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling, to the extent that it is related to such direct marketing.

If you would like to exercise a right to which you are entitled, please contact us as via the responsible person at the contact details given above, or
use one of the other methods we offer and send this notice to us. If you have any questions about this, please contact us.

Existence of a right of complaint to the supervisory authority Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory administrative or judicial remedy, you have the right to complain to the supervisory authority. This right exists in particular in the Member State of your place of residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR.